As if rising ticket prices and chatterbox patrons weren’t enough, moviegoers in the Boston area are being left in the dark thanks to the regular misuse of the lenses on new digital projection equipment at many of the region’s major theater chains. But almost no one at the theaters or their corporate headquarters is willing to talk about it.
A walk through the AMC Loews Boston Common on Tremont Street one evening in mid-April illustrates the problem: gloomy, underlit images on eight of the multiplex’s 19 screens (theaters 5, 8, 9, 10, 11, 13, 15, and 18, to be specific). These are the auditoriums using new digital projectors that are transforming the movie exhibition business, machines that entirely do away with celluloid. The “film’’ comes in the form of a software file, and the projector pumps it onto the screen at high intensity.