David Weaver of Examiner writes: First time feature film director Craig Zobel deals head on with a subject that most (this reviewer included) was never even aware of and one that is so ludicrous that if you did not know this was based on actual events (which it lets you know with screen filling text) you would likely never take anything you are about to witness seriously. That is not a failing of the film, it is a conceit that must be used in order to evaluate and examine how something like this could and apparently does happen. Sandra (Ann Dowd) the manager, isn't painted as a hypocrite or even an idiot, she may not be the smartest person ever put in charge of a business but that doesn't outright make her stupid, but that is most likely the word that will continue to pop up as you watch the events at the ChickWich fast food restaurant unfold. It's very easy to judge these individuals and dismiss them as incompetent or at the very least extremely gullible, but when you put into perspective all the pieces that led them to such a dark place, the sudden realization of how easily someone could fall for such a prank becomes frighteningly real. (Compliance, DVD) A/A+